FAQs

How Much Does it Cost to Return an Item?

We're sorry but we are unable to offer a free returns & exchanges. Returns must be made at your own expense. Please return using a standard trackable service and retain tracking information.

How Can I Track the Status of My Return?

As soon as we have processed your refund, you will receive an email notification. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer

How Long Does it Take to Process My Return?

We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you.

How do I contact Forever Yanè?

General Inquiries: info@foreveryane.com

Help with Your Order: 

E-mail: info@foreveryane.com or

Call Us: (424) 380-2964 Monday - Saturday 7am - 6pm PST